Terms and Conditions

1. Introduction and Acceptance

Welcome to Exotiq.ai, operated by G & G Holdings MT LLC ("Exotiq.ai," "Company," "we," "us," or "our"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and G & G Holdings MT LLC governing your access to and use of our website, applications, products, and services (collectively, the "Services").

If you do not agree with these Terms, you must not access or use our Services.

2. Eligibility and Account Requirements

2.1 Age and Legal Capacity

You must be at least 18 years old and have the legal capacity to enter into contracts under applicable law. By using Exotiq.ai, you represent and warrant that:

• You are legally able to enter into binding contracts
• You are not barred from using the Services under applicable law
• Your use of the Services does not violate any applicable laws or regulations

2.2 Business Use

If you are using the Services on behalf of a business, organization, or other entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to that entity.

2.3 Prohibited Users

The Services are not available to persons who have been previously suspended or removed from the Services, or to persons with whom we are prohibited from conducting business under applicable law.

3. Services Overview and Availability

3.1 Service Description

Exotiq.ai is a comprehensive technology platform offering software-as-a-service (SaaS) tools specifically designed for vehicle rental operators and hosts, including but not limited to:

• Host & Fleet Management Systems
• Direct Booking Solutions and Marketplace Integration
• AI-Powered Automation Tools
• Communication and Customer Management Dashboards
• Financial Analytics and Operational Intelligence
• Pricing Optimization and Revenue Management

3.2 Service Modifications

We reserve the right to modify, suspend, discontinue, or restrict access to any part of the Services at any time, with or without notice, without liability to you or any third party. We may also impose limits on certain features or restrict access to parts of the Services.

3.3 Service Availability

While we strive to provide continuous service, we do not guarantee that the Services will be available at all times. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

4. Account Registration and Security

4.1 Account Creation

To access certain features, you must register for an account by providing accurate, current, and complete information. You agree to:

• Provide truthful and accurate registration information
• Maintain and update your account information
• Use your own identity and not impersonate others
• Maintain only one account unless expressly permitted

4.2 Account Security

You are solely responsible for:

• Maintaining the confidentiality of your login credentials
• All activities occurring under your account
• Immediately notifying us of any unauthorized use or security breach
• Taking reasonable steps to prevent unauthorized access

4.3 Account Termination

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion.

5. Subscription Terms, Payments, and Billing

5.1 Subscription Plans

Certain features require paid subscriptions. Subscription details, including pricing and billing cycles, are described on our pricing page and in your account dashboard.

5.2 Payment Terms

By purchasing a subscription, you agree to:

• Pay all fees when due according to the billing schedule
• Provide valid payment information and authorize recurring charges
• Pay any applicable taxes unless you provide valid tax exemption documentation
• Be responsible for all charges incurred under your account

5.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings or by contacting support.

5.4 Refunds and Cancellation

• General Policy: All sales are final unless required by applicable law
• EU Residents: You may have a right to cancel within 14 days under EU consumer protection laws
• Refunds: Refunds may be issued at our sole discretion or where required by law
• Pro-rated Credits: Cancelled subscriptions may receive pro-rated credits for unused time at our discretion

5.5 Fee Changes

We may change subscription fees with at least 30 days' advance notice. Changes will not affect your current billing cycle but will apply to subsequent renewals.

6. Acceptable Use Policy

6.1 Permitted Use

You may use the Services only for lawful purposes and in accordance with these Terms. You agree to use the Services in a manner consistent with all applicable laws and regulations.

6.2 Prohibited Activities

You agree not to:

• Violate any applicable federal, state, local, or international law or regulation
• Use the Services for any fraudulent, illegal, or unauthorized purpose
• Upload, transmit, or distribute malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems or user accounts
• Interfere with, disrupt, or overload our servers or networks
• Copy, reproduce, distribute, or create derivative works from our Services
• Reverse engineer, decompile, or disassemble any part of the Services
• Use automated tools to access the Services without permission
• Collect user information without consent
• Impersonate any person or entity or misrepresent your affiliation

6.3 Content Standards

Any content you submit must:

• Be accurate and not misleading
• Comply with applicable laws and regulations
• Not infringe on intellectual property rights
• Not contain harmful, offensive, or inappropriate material

6.4 Enforcement

We reserve the right to investigate violations and take appropriate action, including account suspension or termination, without notice.

7. Intellectual Property Rights

7.1 Our Intellectual Property

All intellectual property rights in and to the Services, including software, technology, content, trademarks, logos, and documentation, are owned by G & G Holdings MT LLC or our licensors. These rights are protected by copyright, trademark, patent, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services solely for your internal business purposes in accordance with these Terms.

7.3 User Content

You retain ownership of content you submit to the Services. By submitting content, you grant us a worldwide, royalty-free, sublicensable license to use, modify, reproduce, and distribute such content solely to provide the Services.

7.4 Feedback

Any feedback, suggestions, or improvements you provide may be used by us without compensation or attribution.

8. Data Privacy and International Compliance

8.1 Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information.

8.2 GDPR Compliance (EU Residents)

For users in the European Union, we comply with the General Data Protection Regulation (GDPR):

• We process your data lawfully, fairly, and transparently
• You have rights including access, rectification, erasure, data portability, and objection
• We maintain appropriate security measures and Data Processing Agreements with processors
• You may withdraw consent at any time where processing is based on consent
• We will respond to data subject requests within 30 days

8.3 PIPEDA Compliance (Canadian Residents)

For Canadian residents, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA):

• We collect personal information only for identified purposes
• We obtain consent before collecting, using, or disclosing personal information
• You may access your personal information and request corrections
• We maintain appropriate safeguards for personal information

8.4 Data Rights Exercise

To exercise your privacy rights, contact us at: hello@exotiq.ai

11. Disclaimers and Warranties

11.2 No Guarantees

We do not guarantee that:

• The Services will be uninterrupted, timely, secure, or error-free
• Results or data will be accurate, reliable, or complete
• Defects will be corrected
• The Services will meet your requirements

12. Limitation of Liability

12.2 Damage Cap

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM.

15. Governing Law and Jurisdiction

15.1 Applicable Law

These Terms are governed by the laws of the State of Montana, United States, without regard to its conflict of law provisions.

15.2 Jurisdiction

Subject to the arbitration provisions above, any legal proceedings shall be brought in the state or federal courts located in Flathead County, Montana.

18. Contact Information